Vinted Users Voice Anger About Sizing Changes

Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.

This online marketplace has altered its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.

Digital Channels Response

Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.

The platform stated the updated approach better aligns with comparable marketplaces.

They have suggested members to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.

Size Classification Updates

Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes a letter with a size spectrum such as S/UK 8-10.

In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.

User Stories

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Manual Updates

Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.

Marketplace Information

The service features exceeding 100 million users, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods following member complaints.

Brian Camacho
Brian Camacho

Elara Vance is a renewable energy consultant with over a decade of experience in sustainable infrastructure projects across Europe.